When metrics punish, people hide. Select indicators that reward desired actions and illuminate tradeoffs without judgment—minutes of deep work, nights of restful sleep, meals cooked at home. Celebrate small deltas publicly or privately, and retire measures that distort behavior or encourage performative over genuine progress.
When metrics punish, people hide. Select indicators that reward desired actions and illuminate tradeoffs without judgment—minutes of deep work, nights of restful sleep, meals cooked at home. Celebrate small deltas publicly or privately, and retire measures that distort behavior or encourage performative over genuine progress.
When metrics punish, people hide. Select indicators that reward desired actions and illuminate tradeoffs without judgment—minutes of deep work, nights of restful sleep, meals cooked at home. Celebrate small deltas publicly or privately, and retire measures that distort behavior or encourage performative over genuine progress.
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